Returns

Power 300w and Solar Power 100w

Returns are available for up to 30-days of the order being delivered and only to customers who have purchased directly from this site.

Products must be completely unused with the packaging, any accessories, and manuals intact. Any used products or missing items will result in the return being declined.

Return shipping is not included and eligible returns will be subject to 15% restocking fee.

Please use the form below to request return authorization.

Power 600w and 1000w

Due to DOT shipping requirements for lithium-ion batteries exceeding 300 watt hours, the Power 600 and 1000 may not be returned. Therefore all sales are final.

If in the event the product is damaged and falls under warranty claim, please contact us via the form below.